Tuerk House is committed to working with clients, their families, and the community to resolve any concerns about care, treatment, or services provided in any of our programs. If, after our attempts to resolve any concern that you may have, you still believe that you have pertinent and valid information about such matters, you may contact the Joint Commission field representatives in writing. Information presented to the Joint Commission will be carefully evaluated for relevance to the accreditation process. Such correspondence should be addressed to:
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
www.jointcommission.org
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Employees, clients, and clients’ families may submit reports anonymously to: [email protected], 667-260-4314 or Tuerk House Compliance Officer; 730 Ashburton St, Baltimore, MD 21216
The public can also submit a complaint to The Joint Commission via The Joint Commission’s website: www.jointcommission.org. Scroll down to “Filing a Complaint.” The Joint Commission also has a complaint telephone number at (800) 994-6610 where you can speak to a Joint Commission representative.