Executive Director, Tuerk House, Inc.

POSITION DESCRIPTION

Department: Administration

Reports to: CEO, Parent Company

POSITION SUMMARY

The Executive Director has overall responsibility for the planning, implementation, administration and management of Tuerk House, Inc. programs, services and systems in accordance with its by-laws and in full compliance with applicable licensing, regulatory, and accreditation standards. The Executive Director effectively communicates and implements the mission and vison of Tuerk House, Inc. by overseeing day-to-day operations; managing and developing staff; assuring high quality care; maintaining programmatic integrity; developing a strong referral base; and, assuring sound fiscal management. This position responds to new, emerging challenges and works in concert with the Board and staff of Tuerk House, Inc. to utilize evidence-based practices for service, funding, and advocacy. The Executive Director serves as a spokesperson for the organization in a wide and highly visible range of situations and confidently provides inspiring leadership, mobilizes broad based support, and identifies opportunities for the growth and funding of Tuerk House, Inc.’s mission. This position serves as an ex-officio member of the Tuerk House, Inc. Board of Directors.

DUTIES AND RESPONSIBILITIES

  • Ensures the provision of high-quality, community-responsive behavioral health services by recognizing that our clients are our first priority.
  • Oversees implementation of organizational procedures and standards to support the organization’s service excellence program.
  • Participates in the development of a continuum of care that integrates residential substance use treatment and transitional housing services with comprehensive medical, dental and behavioral health outpatient services and programs.
  • Develops and maintains a collaborative relationship with medical and clinical leadership that supports their mandate to align practice standards, care delivery and performance with organizational and programmatic goals and targets.
  • In collaboration with medical and clinical leadership, assesses data sets for trends in clinical outcomes, cost-effectiveness, and value-based performance; and, participates in driving performance improvement and innovative strategies in support of high quality and cost-effective outcomes.
  • Ensures that all personnel policies are developed and administered in a fair, equitable, consistent and timely manner.
  • Provides leadership in identifying and securing public and private grants, contracts, and contributions to support the mission of Tuerk House, Inc.
  • Provides for the preparation of proposals, grant applications, contracts and other agreements; corresponds with and negotiates plans/terms with funding sources, collaborating organizations, and vendors.
  • Plans, develops and markets current and new programs to enhance the organization’s long-term viability.
  • Acts as a spokesperson for the organization, carries out annual public relations plan and activities, and effectively communicates the mission and vision of Tuerk House to external stakeholders.
  • Maintains positive community relations to enrich community relations, community involvement and support of the organization, its services, and its needs.
  • Responsible for the direction, motivation and development of staff to align with and promote the Tuerk House, Inc. mission, values and brand and fosters a motivational, collaborative and innovative environment.
  • In accordance with applicable policies, recruits, hires, supervises, evaluates and terminates assigned staff as indicated.
  • Develops FTE strategy taking into account sound fiscal practices, business changes and future talent needs, as well as, develops business rationale for hiring and effective alternatives to meet requirements (e.g. re-purpose work or revise organization design).
  • In consultation with the Board and staff, directs the development, communication, implementation, and evaluation of long and short-term plans and budgets.
  • Oversees budgets, revenue targets and P&L related activities Conducts cost/benefit analysis on programs as indicated to drive efficiencies and effectiveness
  • Directs the preparation and implementation of long-range capital/operating financial plans, and annual budgets for board authorization.
  • Evaluates regulatory and health plan changes and recommends steps needed to modify existing programs or implement new programs
  • Participates in health plan contracting and, on an ongoing basis, collaborates closely with the parent company CFO and the revenue cycle team to ensure adherence to contracting terms and standards.
  • Provides leadership in the implementation of health information technology needs that supports clinical and business office needs.
  • Performs other duties as assigned or necessary.

IV. POSITION REQUIREMENTS

Education:

  • BA/BS degree from an accredited college or university. Master’s degree in business, health administration, public health or related field is preferred.

Experience and Qualifications:

  • Five to eight years successful leadership experience in a non-profit health/community services environment
  • Must have a value set consistent with a culture that is based upon respect, stewardship, connectedness, entrepreneurship, high ethical standards, and a passion to make a difference
  • Prior profit and loss responsibility
  • Proven experience managing operational and capital budgets
  • Demonstrated experience in leading change and innovation
  • Demonstrated understanding of applicable health care regulations
  • Proven strategic and business planning skills and expertise
  • Strong action planning skills, interpersonal skills and proven written and verbal communication skills required
  • Demonstrated fundraising experience
  • Experience working with local and state agencies, community organizations, policymaking and grant making systems
  • Excellent oral and written communication skills

Key Relationships

Supervises

  • 5 Approx. number of direct reports
  • 55 Approx. number of indirect reports

Age of Patient Populations Served

  • Adults 18 – 70 yrs.
  • Geriatrics 70+

Internal Contacts

  • Patients
  • Providers (i.e., physicians)

Staff (i.e., clinical and admin support staff)

  • Volunteers
  • Other: Parent management team, Board of Directors

External Contacts

  • Patients
  • Providers
  • Vendors
  • Community agencies and advocates
  • Regulatory agencies
  • Grantors, community agencies, policy makers

Overtime Status

Exempt (salaried – not eligible for overtime)

Physical Requirements

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

General Activity

Stand/Walk2 - 4

Sit4 - 6

Drive 1 - 2

Motion

  • Bend - Up to 1/3 of time
  • Squat - Up to 1/3 of time
  • Crawl - Up to 1/3 of time
  • Climb - Up to 1/3 of time
  • Reach - Up to 1/3 of time
  • Lift - Up to 1/3 of time
  • Carry - Up to 1/3 of time
  • Push - Up to 1/3 of time
  • Pull - Up to 1/3 of time

Use of Hands/Feet

  • Right Hand - Gross Motor Precise & Motor Function (Or Fine Manipulation)
  • Left Hand - Gross Motor Precise & Motor Function (Or Fine Manipulation)
  • Right Foot - Gross Motor Precise & Motor Function (Or Fine Manipulation)
  • Left Foot - Gross Motor Precise & Motor Function (Or Fine Manipulation)

Weight Lifted/Force Exerted

How much weight or force and how often by checking the appropriate boxes.

  • Up to 25 pounds 1/3 or more of time

Body Fluid Exposure

  • No

Other physical requirements

Moderate physical effort. Considerable walking. Light objects lifted, some reaching and stooping. Normal light, heat, air and space in work environment.

Mental and Emotional Requirements

Mental and emotional activities required of this job in the course of a normal shift (check all that apply).

  • Handles multiple priorities
  • Independent discretion/decision making
  • Makes decisions under pressure
  • Manages anger/fear/hostility
  • Manages stress appropriately
  • Works alone effectively
  • Works in close proximity to others and/or in a distracting environment
  • Works with others effectively